At Casa del Mar Langkawi, we have put together safety guidelines and hygiene protocols to ensure a safe environment so that your next stay with us is safe, and the well-being of you and our hosts are protected.
We will be updating this page regularly, following the Malaysian government’s guidelines, when regulatory restrictions are amended.
Thermal temperature screening for every guest, host and vendor upon entering hotel
Single Entry/Exit Point
Only one entry and exit point through our main lobby
Direct beach access is only allowed for in-house guests. Entry via beach is not allowed
Contact tracing as mandated by the Malaysian government required for every entry into hotel via QR code scan
Sanitization of guest luggage before it enters the lobby
Social distancing of at least 1 metre in all areas of hotel
No more than 2 diners per table at restaurant (except for families with proof of living/travelling together)
Personal Protective Equipment (PPE)
All guests are required to wear a face mask in public areas of hotel
All hosts are required to wear appropriate PPE at all times
Hand sanitizers will be provided in public areas
Cleaning & Disinfecting
All high-touch surfaces across public and host areas will be cleaned at high frequency at all times
Housekeeping services will operate at reduced frequency but remain available at any time on request and with social distancing protocols.
Room and bathroom amenities will be provided upon request with social distancing protocols
Buffet Breakfast Service
Self-service buffet will be suspended. Set breakfast will be served
All printed menus will be replaced by digital menus by scanning of QR code
Contactless in-room dining service upon request and offered at the guest room door with social distancing protocols
Technical maintenance/assistance for occupied rooms will be provided in the absence of guest in the room
We look forward to welcoming you Home soon!
Updated: 6 July 2020